Military contractors are hard to fire

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WASHINGTON - ITT Federal Services International, a defense contractor hired to maintain battle gear for U.S. troops in Iraq, repeatedly failed to do the job right.

Combat vehicles ITT declared as repaired and ready for action flunked inspections and had to be fixed again. Equipment to be sanitized for return to the United States was found caked with dirt. And ITT's computer database for tracking the work was rife with errors.

Formal "letters of concern" were sent to the contractor. Still, the Army didn't fire ITT. Instead, it gave the Colorado Springs, Colo.-based company more work to do. Since October 2004, ITT has been paid $638 million through the Global Maintenance and Supply Services contract.

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