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Over 18 million Xbox 360s have sold through since the console's launch in November 2005, but just how many of those are still working? Squaretrade, a company that specializes in providing warranty support to purchasers of electronic goods from various manufacturers, claims 16% of Xbox 360s experience a hardware failure within six to ten months after a warranty purchase. Three out of every five failures were for the infamous "Red Ring of Death" general hardware failure error, a problem often linked to overheating.
The Xbox's figures compare poorly to competing consoles, which have a failure rate of around 3% -- and if anything, the Squaretrade figure underestimates the scale of the Xbox 360's reliability issues. It's a good bet that some buyers of Squaretrade warranties went straight to Microsoft after experiencing hardware issues and don't factor into the 16% number. On its company blog, Squaretrade pointed out that failure rates are "certain to go up" as the machines in their study group grow older.
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